Where else to purchase OrangePi?

mandarinpi

The only place to buy Orange Pi is from Aliexpress which is very bad.
Aliexpress is a bad online service middleman. A lot of people whom I know also agreed with me that Aliexpress is not a place for them to shop.
Aliexpress is so non-user-friendly, bad service, useless customer-service just for show, ignored customers, and many others disrespected business attitudes.
Aliexpress acts like a communist to their customers.
Many customers had gave up Aliexpress after being treated so badly.

Can Orange Pi start selling everywhere else like Ebay, Amazon and other more popular online retailers?
You will sell more and this society will also grow better.
Selling only in Aliexpress will only stop Orange Pi from growing.
If Xunlong thinks I am correct and going ahead with this plan, please grant me an Orange Pi for this good suggestion.

jcdr

I have used Aliexpress 16 times, including 2 for Orange Pi boards without issue.
The delay depend on the seller, not from Aliexpress. I personally experienced more problems with a few sellers on Ebay than on Aliexpress.
Ebay is also very inefficient a solving problem. Some sellers just responds with automated message like "Very sorry.... Our mistake... Please forgive us..." but did nothing to really solve a problem.
So I don't think it's really a Aliexpress vs Ebay problem: on either platforms there are a majority of good sellers ans a few bad sellers.
The "Shenzhen Xunlong Software CO.,Limited" seller on Aliexpress is certainly reliable enough, because without that there would be no Orange PI community and forum.

Brutus_NZ

Actually I disagree regarding Aliexpress. I am from New Zealand and feel the service is very efficient and I haven't had any issues as you stated.
I'm very happy with the traders in general and the purchases I have made of OrangePi's from the official store.

Of course I agree that alternative places of purchase is always an advantage.

Just my 2 cents. Cheers Bruce..

igorpec

If you are in EU:
https://kolbers.de/

mandarinpi

Brutus_NZ replied at 2016-9-18 16:09
Actually I disagree regarding Aliexpress. I am from New Zealand and feel the service is very efficie ...

You did not face this problem does not mean they are good.
Sorry but if you refer to the surveys, you will see Aliexpress services are so bad.
The customer service page is created to entertain customers like monkeys. They do not solve any problems and still lies to customer that they will help you. But after investigations, the truth they did not do anything!
When you email them, they ignores you. The problem in disputes are so pathetic longer and not customer friendly than other online resellers.
I shall not mention all again to you, just wasting my time to repeat. You check yourself. If you are die hard fans for Aliexpress, then do not buy elsewhere and good luck to you on Aliexpress.
Maybe some Aliexpress staffs will come in this thread and disguised as a customer to promote their company, lol.

So far, many ebay seller shipped to you within 8-15 days if you are at East Asian and Australian parts! Can Aliexpress do that? Not at the moment because they are so bad at services.

oggstar

Aliexpress is not in itself bad, there are bad sellers but the site it self is just a Chinese ebay copy.
If you do your research on the sellers well, then it works just as well as eBay imo.
You make it sound like aliexpress is the seller and shipper. They are not, the sellers are private persons and businesses and they managed their own wear houses and shipping. You can't put that blame on aliexpress. And shipping products far is always complicated and takes time. And yes, a parcel can easily arrive within 2 weeks. I have received orders to the north of Sweden(arctic circle territory) within 9 days... It all depends on the seller and the choice of shipping.
With that said, there are many places that sell orange pi, just google it. But you will have to pay a prince that is much higher. Sometimes the double.

tlaswell

I got my Orange Pi One through wish.com but I can't say my experience has been like Amazon.  Some of the items I get from there are useless (don't buy a dirt cheap extra large capacity flash drive and expect it to work).  It sounds like AliExpress in that you could be ordering from one of many different possible companies.  The delivery of an Orange PI One was typical 2-3 weeks to the USA.  I have used Andriod Pay and PayPal to pay without any problem.  The only Orange Pi products I have seen are the One.  They have Raspberry Pi 3 at prices near the original price but they at least have them in stock. They also have Arduino and even ESP8266 if you are more into the hardware building.

Tina

oggstar replied at 2016-10-6 16:00
Aliexpress is not in itself bad, there are bad sellers but the site it self is just a Chinese ebay c ...

I agree with oggstar and just have to ad a bit from my personal expirience:

...
If you do your research on the sellers well, then it works just as well as eBay imo.
...

IMHO ebay is far worst than Aliexpress:

• I did buy a "original" Samsung µSD card on ebay. It was a sale within the EU -> me in Ireland, seller in Romenia. When I received the µSD card it turned out to be a counterfeit product. Now even that was known to ebay, that it is illegal to send a counterfeit product by mail in the US and in the EU (criminal offense), ebay adviced me to send the counterfeit µSD back to the seller and so to commit a crime! Ebay refused to refund me withut sending the product back to the seller. Only once I filed a case with the local police, send the protocols to ebay, they did step back from the requirement to send the product back and issued the refund.
• I had a similar case with a µSD card from China bought over Aliexpress. I just needed to send them a photo of it and screenshot the test (h2testw). Ali immedeately issued a refund without demanding to commit a crime and the hassle to go to the police to open a case and to waste my time...
  

...You make it sound like aliexpress is the seller and shipper. They are not, the sellers are private persons and businesses and they managed their own wear houses and shipping. You can't put that blame on aliexpress. And shipping products far is always complicated and takes time. And yes, a parcel can easily arrive within 2 weeks. I have received orders to the north of Sweden(arctic circle territory) within 9 days... It all depends on the seller and the choice of shipping.

Have also in mind that warranty is inbetween you and the seller! Neither ebay, Aliexpress nor eg. amazon are to blame for that. For example a pine64 shipped from the US has only 30 days after delivery. If warranty is important to you always ask the seller before you by any product. Further make sure you know of whom you buy: on the amazon market place you can have sellers from amazon direct, over to local sellers from your country and to sellers from China!  

In the EU for sales within the EU from seller to private person you have a special warranty. That would cover defects on arrival (DOA) for 2 years; In the first 6 month the seller would have to proof that this is not a DOA and for the following 18 month the buyer would have to proof that there was a DOA. In real live that means that you have a 6 month warranty, as after 6 month you would need a court certified engineer to proof that it was a DOA. Or you have a good company repairing or exchanging the product as good customer service. I had good experience with local sellers and suprisengly with amazon.co.uk which exeeded my expectations.

...
With that said, there are many places that sell orange pi, just google it. But you will have to pay a prince that is much higher. Sometimes the double.

The higher price could a result of import taxes, warranty by law etc. ;)