Has anyone here integrated an ai chatbot for e-commerce? I recently came across this solution by GloriumTech and was genuinely impressed. Their chatbot is tailored specifically for online retail, with features like 24/7 customer support, smart product recommendations, and even handling order tracking. It feels like a great way to boost customer engagement and reduce workload on support teams. Would love to hear if anyone has experience with similar tools or thoughts on using AI in e-commerce like this.
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